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The work and what it changed

Not just numbers. The situation each client faced, what we built for them, and the difference it made in production.

Customer Support

FOLIO PAY

01

Context

A payments team is drowning in repetitive tickets, with responsive times slipping past SLA during every spike

What we built

An omnichannel agent that reads, triages, and resolves across email, chat, and in-app.

Outcome

Most tickets now close with no human touch. The queue stopped defining the day.

73%

Auto resolved

4.2M

Conversations/mo

-38%

Cost per contact

Customer support operator working at a laptop

Ops Automation

NORTHWIND

02

Context

Fix dispatch routes that couldn't react to weather, traffic, or sudden demand.

What we built

A live routing engine that re-plans freight in real time across the network before a signal delay turns into ten

Outcome

Most tickets now close with no human touch. The queue stopped defining the day.

73%

Auto resolved

4.2M

Conversations/mo

-38%

Cost per contact

Aerial view of freight trucks at a logistics depot

Healthcare · Patient Intake

Lumen Health

03

Context

Patients met with clipboards and twenty-minute forms; staff re-keyed every answer by hand.

What we built

A guided, conversational intake that fills the chart itself and syncs cleanly into existing records.

Outcome

Onboarding that used to take half an hour now finishes before the appointment starts.

−64%

intake time

92%

forms auto-completed

120K

patients

Clinician completing a patient intake form on a clipboard

Retail · Personalization

Atlas Retail

04

Context

One storefront served to everyone, leaving conversion on the table on every visit.

What we built

A ranking layer that re-orders every shelf to the shopper in front of it, in milliseconds.

Outcome

Each visit feels bespoke - and conversion followed.

+18%

conversion

<40ms

re-rank latency

9.3M

sessions

Shopper standing in front of retail store shelves

02 - testimonianza

TESTIMONIALS

What clients say

The work speaks. So do the people we built it for.

  • Effortless from start to finish. The site looks premium

    SARAH WHITFIELD

    Head of Marketing at Northbeam

  • Fast, polished, and exactly the vision we pitched.

    DAVID OKAFOR

    Founder at Lumen Studio

  • The attention to detail is unreal. Everything just feels right.

    ELENA VASQUEZ

    Product Lead at Driftwave

  • We doubled our inbound leads in the first month. Worth every cent.

    MARCUS LINDQVIST

    CEO at Northpeak Labs

  • Rare to find someone who gets both design and strategy. Total pro.

    PRIYA NAIR

    Creative Director at Studio Verde

  • Clean, fast, and on-brand. Delivered ahead of schedule too.

    TOM BAUER

    Co-founder at Stacked

02 - CASI DI STUDIO

Ready when you are

Let’s build something your team will still be using next year.

Ordered by how often clients raise them.

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